SETA
Engineering Courses

FAQs


How can you ensure my safety when I am at SETA?

The safety and well-being of ALL those attending SETA (learners, apprentices and staff) is our priority.

We have worked hard to operationally comply with all the necessary guidance from the Education and Skills Funding agency (ESFA), the Department for Education, as well as the Health & Safety Executive and various Awarding Bodies) to ensure that we could safely open our doors for the delivery of training, testing and assessment. Opening is gradually taking place on a phased basis and is regularly being reviewed.

We have a comprehensive new arrival procedure which you can read more about in the “What should I expect on arrival” section of these FAQs, as well as necessary safety measures for the duration of the course. Classes have restricted numbers to ensure we can implement the two metre social distancing guidelines. If your course is classroom based you will have your own desk for the duration of the entire session. Strict hygiene procedures are in place including liquid gels available at all our buildings, posters in all areas of the facility to remind delegates to wash their hands for at least 20 seconds and increased sanitisation rotations of our equipment.

These FAQs should answer any questions that you may have about your safety at SETA. If you would like to know anything else then please contact our Commercial Team who will be able to help:

Tel – 023 8077 1908
E-mail – info@seta-training.co.uk

Download the Change to Centre Operations document or see our Covid-19 compliance poster below:


What should I expect on arrival at SETA?

Candidates will be sent specific joining instructions incorporating the new arrival procedure set out below:

1. Candidates are to arrive at SETA 10 minutes before their Course or Assessment start time and be wearing a face covering

2. On arrival, candidates will remain 2 metres apart as guided by markings and signage affixed in prominent positions within the car park area. An allocated person will be in reception to meet and greet, and to:

a. Check candidates are wearing a face covering. If no covering is worn, entry can be prohibited
b. Candidates will be called to the muster point of main reception, where identity will be checked against attendance register
c. All candidates must sign in and out using the self-service iPads located in 1st Avenue reception on which they will also record their temperature, having taken it using the non-contact wrist scanner adjacent and complete the COVID self declaration.
d. The NHS Covid-19 App QR code is available on the iPad whilst signing in or available throughout the centre. Use of this is encouraged, but not compulsory.
e. If the temperature is high, a discussion will commence as to why this might be; did they cycle, walk, run to Centre? Are they wearing heavy clothing or, a thick jumper or coat?
f. If no explanation is provided, they must be sent away and this recorded on the register
g. If there is an agreeable explanation, candidates will sit/settle for 10 minutes in/out of their vehicles, then take again when they return
h. If their temperature is ok, they will be allowed access
i. If their temperature is not ok, they must be sent away and this recorded on the register
j. Candidates will be escorted to the Assessment or Course room by the Assessor/Tutor, who will register their attendance, provide all induction information necessary, place them in a designated Assessment area or seating arrangement and the Assessment or Course will begin
k. When candidates complete an Assessment, they will leave the room or area, go to reception and then through to the car park at the front of the building. Their gloves and/or mask will be disposed of as required in the bin provided.

Click here to download the Change to Centre Operations document


Will there be Personal Protective Equipment (PPE) available at SETA or do I need to bring my own?

• Gloves will be provided for Candidates to wear. Face coverings should be provided by the candidate where possible and must be worn in the Centre at all times from when they arrive at the centre

• The Assessor or Tutor and all other SETA staff will wear face coverings/masks and gloves where appropriate

• New gloves will be made available throughout the course and/or Assessment to candidates and appropriate bins provided that will be emptied at regular intervals by the Assessor or Tutor and at the end of each day

• Hand sanitiser will be provide throughout the Centre for when gloves cannot be used, or it is impractical to. Candidates will be instructed to either apply hand sanitiser or wash hands at regular intervals


Do I need to bring my own equipment for my course or assessment?

• Candidates need to bring their own Calculators, pens and other required stationary items as required, which will be checked by the Assessor or Tutor for conformity on Assessments. SETA will not provide these due to the added possible spread of COVID-19.

• All tools and equipment for practical Assessments or Examinations (including electrical cables and clips etc.) will be provided to the candidate that will solely be used by them.


Does SETA provide refreshments or lunch during the course or assessment?

• Fresh drinking water is available to all candidates via a water machine with disposable cups.


• No food will be supplied by SETA. The consumption of food will only be permitted at candidates’ individual desk if agreed with the instructor, or in their cars if preferred.


• Candidates will be asked to sit in/out their vehicles to consume their food during breaks and return once finished. The rest and refreshment area will not be in general use and will not be used for breaks.


My course was cancelled during Lock down

Our Commercial Team are very busy at the moment rescheduling dates for our adult training courses and assessments.

As you can imagine this is quite a challenge as we are trying to accommodate courses that did not take place over the last couple of months, as well as rescheduling those that were due to take place in the next few weeks.

All training must now operate in compliance with guidance from the Education and Skills Funding agency (ESFA), the Department for Education, as well as various Awarding Bodies.

Our Team has contacted delegates that were booked to attend, and are now offering new dates to these candidates first.

Any courses with spaces will be advertised on our website and social media. However, these will be snapped up! So please make sure that you contact the Commercial Team to make a booking or to register your interest in a particular course or assessment to make sure that you are one of the first to know of new dates.


When will the next course be available?

Your first port of call for any courses should be our website, where you will be able to find any dates for our commercial courses. If you cannot find what you are looking for or require further information please contact our Commercial Team:

Tel – 023 8077 1908
E-mail – info@seta-training.co.uk


I have booked a course, but I am unable to attend any more

Candidates are advised not to travel to SETA and partake in any Courses or Assessment if they claim to be showing symptoms of Covid-19 to mitigate the risk of spreading the virus. You will need to contact our Commercial Team to discuss your individual situation, but we will work with you to re-book your course for the earliest possible opportunity.>

Tel – 023 8077 1908
E-mail – info@seta-training.co.uk


My CCNSG Safety Passport expired during Lockdown

The CCNSG Safety Passport expires after three years from the date of the national or renewal course. Candidates will need to renew the Safety Passport by attending a one day renewal course up to three months after the safety passport card has expired. After that, candidates will be required to sit the two-day national course again.

In light of the Covid-19 crisis, the ECITB have extended the renewal window for the CCNSG card from 3 months after expiry to 6 months.

For example, if your card expiry date was March 1st, previously you would need to renew your card by the 31st May, however under the new interim system you now have until the 31st August to renew your card. In effect, this means that cards that have recently expired or are due to expire in the coming weeks will be valid for an additional 6 months after the expiry date written on the card. The ECITB continues to review this situation.


I have lost my Safety Passport card

SETA is able to arrange for a replacement card if you successfully obtained your Safety Passport with us. There is a fee for this, and as long as it is still within its expiry date, a new photograph will need to be taken at our centre, and the usual procedure followed to be issued with a card from the ECITB.


My CompEx certificate has expired or is due to expire

The CompEx Scheme is the recognised global scheme for the protection of workers anywhere that explosive atmospheres exist. The CompEx Scheme provides competency validation of individuals across a range of disciplines and different hazards to help create a safer workplace. The scheme assesses the competency of employees and contract staff who are working in environments with the potential risk of explosive atmospheres.

Due to the Covid-19 outbreak the Certification Extension Process offered by JTL (the Awarding Body for CompEx), has been extended further.This applies to those certificates which have an expiry date from 17th March 2020 until 30th September 2020, or to those candidates who are due to re-sit any assessments.

Employers and self-sponsored candidates must apply for the extension directly by writing to the CompEx Certification Body using info@compex.org.uk. If an extension is granted it will extend the expiry date by three months from the original expiry date. For example, an original expiry date of 25th May will be extended to 25th August 2020. Any future re-certification will start from the original expiry date.

You MUST seek further guidance by following the link below to see what you will need to provide to the CompEx Certification Body:

https://www.compex.org.uk/about/coronavirus-covid-19-update/


My AM2 or AM2S assessment was cancelled due to Lockdown

Our AM2 Team is very busy at the moment rescheduling dates for our assessments.

As you can imagine this is quite a challenge as we are trying to accommodate assessments that did not take place over the last couple of months, as well as rescheduling those that were due to take place in the next few weeks. Our Team has contacted delegates that were booked to attend, and are now offering new dates to these candidates first.


I am unable to attend my AM2 or AM2S assessment

Candidates are advised not to travel to SETA and partake in any Courses or Assessment if they claim to be showing symptoms of Covid-19 to mitigate the risk of spreading the virus.You will need to contact our Commercial Team to discuss your individual situation, but we will work with you to re-book your assessment for the earliest possible opportunity.

Tel – 023 8077 1908
E-mail – info@seta-training.co.uk

 

 

 

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